Privacy Policy

Introduction

Growth Lab Holdings Pty Ltd trading as App Fridays (we, us, our) develops software applications and integrations.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you use the App Fridays website, our software products or contact us.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) where it applies to us.

What personal information we collect

The personal information we collect depends on the product you use and may include:

• your name, email address and account or organisation details;
• information you provide when you contact us;
• account identifiers, settings and information received from services you connect to our products; and
• technical information required to operate, secure and troubleshoot our products.

Meeting Sync

Meeting Sync connects monday.com and Fathom.

When you use Meeting Sync, we may collect and store information including:

• your monday.com account and user identifiers, name, and email address;
• identifiers for monday.com boards, groups, users and items;
• Fathom meeting identifiers, titles, dates and links;
• action-item descriptions, meeting summaries and related assignee information;
• your Meeting Sync settings, selected destinations, sync status and history; and
• authentication, error and operational information required to operate the integration.

Meeting Sync also uses authentication credentials provided through monday.com and Fathom. Authentication tokens and relevant secrets are encrypted, and personal information stored by Meeting Sync is protected using encryption and access controls.

How we collect and use personal information

We may collect personal information:

• directly from you;
• automatically when you use our website or products; and
• from third-party services you choose to connect, such as monday.com and Fathom.

We use personal information to:

• provide and operate our products;
• authenticate users and maintain integrations;
• perform actions you request;
• provide support and respond to enquiries;
• maintain security and troubleshoot technical issues;
• improve our products; and
• comply with applicable legal obligations.

If you do not provide information required for a particular product or integration, we may not be able to provide that functionality.

Disclosure and overseas processing

We may disclose personal information to:

• third-party services that you choose to connect to our products;
• service providers that help us host, operate and secure our website and products;
• professional advisers where reasonably necessary; and
• regulators, courts, law enforcement agencies or other parties where required or authorised by law.

Meeting Sync uses third-party services including monday.com, Fathom and Supabase.

Some of our service providers and connected services operate outside Australia, including in the United States. Personal information may therefore be stored or processed outside Australia.

We do not sell personal information.

Security

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Retention and deletion

We keep personal information only for as long as reasonably necessary to provide our products, meet our legal obligations or for legitimate security and operational purposes.

For Meeting Sync, if monday.com or an end user de-authorises, deactivates, uninstalls or otherwise terminates the app, we will permanently delete end-user data and associated metadata collected, transmitted, created or received by Meeting Sync within 10 days, unless we have obtained express written consent to retain it for longer or retention is required by law.

Deleting information from Meeting Sync does not delete information already created or stored in monday.com, Fathom or another third-party service.

Access, correction and complaints

You may contact us to request access to personal information we hold about you or to ask us to correct inaccurate information.

If you have a concern or complaint about how we handle your personal information, please contact us using the details below. We will review your request or complaint and respond within a reasonable period.

Where the Privacy Act applies, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

Third-party services

Our products may integrate with or link to third-party services.

Those services have their own privacy practices and policies. We encourage you to review them before using or connecting a third-party service.

Changes to this policy

We may update this Privacy Policy as our products, integrations or privacy practices change.

We will publish the updated policy on our website and update the date at the top of this page.

Contact us

For privacy questions, requests or complaints, you can contact us at: [email protected]